Terms and Conditions

1. Legal Information
Below are the terms and conditions which apply to information contained in the pages of www.swallowhealthydiet.com, i.e., 'the Website' and to the ordering of any products from the website. By placing an order, you ('the buyer') agree to and accept our terms and conditions.

All transactions undertaken through this website are governed by English Law.


2. Health Disclaimer
The information provided on this web site is for informational purposes only and should not be used for diagnosis. Neither is it intended as a substitute for advice from your GP or other qualified health practitioner. Please read all product packaging carefully before use and remember, if in any doubt at all, seek advice from a professional before taking any dietary, nutritional, herbal or homeopathic supplement.


3. Further Safeguard
Before making your purchase think seriously about the following questions:

Am I taking prescription medication?

Am I pregnant, or breast feeding?

Am I taking or intend to take nutritional or herbal supplements?

If the answer is 'yes' to these questions, we advise you to check with your doctor that the combination of your medication and supplements is right.


4. Satisfaction Guarantee

At Swallow Healthy Diet we only keep the best products, at competitive prices. Because of our high standards, we always aim to guarantee your total satisfaction.

We honour all requirements of UK Consumer Protection law and without affecting your statutory rights as a consumer we will replace or refund the price of any products which we consider unsatisfactory. We really do hope you enjoy shopping with us and become a loyal customer. If at any time you are unhappy with our dealings, we aim to resolve any issues as quickly and amicably as possible.


5. Secure Ordering

We use SSL (Secure Socket Layer technology) to accept your payment details. The padlock symbol is displayed at the bottom of the screen. All credit card numbers are encrypted in the software when the order is placed using 256-bit encryption.


6. The Price and Payment

As an online retailer, we are open 24 hours a day, seven days a week. Our delivery schedule is governed by the post office who are open six days a week from 9.00-5.00. Please consider Public Holiday closing.

The price of the products will be the price quoted in the web site at the time we accept your order. The price will include any relevant value added tax.

All our prices are listed in GBP (British Pounds). Your Credit Card Company will automatically convert the transaction to your currency at the going rate at the time of purchase.

In addition to the price, you will have to pay our delivery charges as quoted in our shipping and returns at the time we accept your order - unless you qualify for free delivery.

In the event that a product is listed at an incorrect price because of a typographical error, or error by our suppliers, we reserve the right to cancel any orders placed whether or not the order has been confirmed and payment charged. Of course, in such a case, if you no longer wish the product, we will issue a refund immediately.

We reserve the right to alter our prices in accordance with fluctuations in market forces.

Currently payment is taken at the time of checkout.


7. Tax Charges

The price you see against a product is inclusive of VAT at the current rate unless stated otherwise.

We cannot be held responsible for any import taxes or duties levied by authorities in the destination country. If you have any queries as regards duty on imports we suggest you contact your local customs office.


8. Methods of Delivery

We provide a range of delivery services depending on the delivery location and order value and weight. We are unable take responsibility for any loss occuring where a customer requests goods to be left with a neighbour or location.


9. Methods of Payment

If you choose not to purchase online, there are a number of other options:

By email: enquiries@swallowhealthydiet.com (Not secure for Credit Card details)
By phone: 0845 83 82 436 or 0117 370 6450
By fax: 0845 83 82 437

We accept the following payment options:








Cheque/Postal Order


10. Cookies

'Cookies' are small harmless pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on Cookie Central

Swallow Healthy Diet uses cookies for a number of purposes. For instance, they enable us to simplify the logging on process for registered users; to help ensure the security and authenticity of registered users; to provide the mechanisms for online shopping; and to enable traffic monitoring. You can, of course, turn off the cookie function of your web browser.


11. Changes
As part of our policy of continuous review, these terms and conditions are subject to change at any time without prior notice and at the discretion of Swallow Healthy Diet. At no point do they affect your statutory rights.